Nalini Nadarajah, Rakesh Jena, Ravi Kumar, Dr. Priya Pandey, Dr S P Singh, Prof. (Dr) Punit Goel 2024. Impact of Automation in Streamlining Business Processes: A Case Study Approach. International Journal of Research Radicals in Multidisciplinary Fields, ISSN: 2960-043X . 3, 2 (Aug. 2024), 294–318.