SREEPRASAD GOVINDANKUTTY, ANAND SINGH. Advancements in Cloud-Based CRM Solutions for Enhanced Customer Engagement. International Journal of Research Radicals in Multidisciplinary Fields, ISSN: 2960-043X , [S. l.], v. 3, n. 2, p. 583–607, 2024. DOI: 10.64284/ijrrmf.v3i2.147. Disponível em: https://www.researchradicals.com/index.php/rr/article/view/147. Acesso em: 20 apr. 2026.