MANISHA. Administrative Burden, Equity and the Citizen Experience: A Multi-Level Conceptual Model. International Journal of Research Radicals in Multidisciplinary Fields, ISSN: 2960-043X , [S. l.], v. 5, n. 1, p. 59–68, 2026. Disponível em: https://www.researchradicals.com/index.php/rr/article/view/260. Acesso em: 28 oct. 2026.