Deepak. “Concepts & Components of Queueing Theory: A Review”. International Journal of Research Radicals in Multidisciplinary Fields, ISSN: 2960-043X 2, no. 1 (January 29, 2023): 48–53. Accessed June 15, 2025. https://www.researchradicals.com/index.php/rr/article/view/21.